If a Tanium Client has failed, what is the first thing you should check?

When troubleshooting a failed Tanium Client, the initial step should be to verify whether the client is installed and running correctly. This is crucial because the client must be properly installed on the endpoint for it to function as intended. Issues such as incorrect installation, corrupted files, or service failures can render the client non-operational.

By confirming the installation and status of the Tanium Client first, you can determine if the problem originates at this foundational level. If the client is indeed not installed or not running, resolving this issue would take precedence over checking other factors like network connectivity, online status of the endpoint, or login credentials. Addressing the foundational operational state of the client ensures that other potential issues can be appropriately assessed afterward.